SheetMusicPlus POSITION: Senior Customer Service Representative REPORTING TO: Store Manager MISSION: To provide excellent customer service as part of the store team, maximizing sales and assisting in the daily operation of the store. IF YOU WOULD LIKE TO BE RESPONSIBLE FOR: Helping maximize store sales by consistently delivering the Indigo customer service commitment: Acknowledge and greet customers as they enter and throughout the store. Ask customers if they require help locating an item. Take customers to the correct section, put the book into the customer's hand and suggest related titles and authors. When unfamiliar with a title, know how to use SIMS to find information and put the title in the customer's hand. Promote and support the iREWARDS card and Chapters.Indigo.ca, and advise customers of special promotions. Learning each week about bestselling and new release titles. Within 3 rings, answering the telephone courteously, including identifying yourself and the store. Assisting with the development and training of the store team. Assisting store management with recruiting new Customer Service Representatives. Knowing the basic store layout and being able to answer general customer questions about entire store. Performing key holder duties and open/close store. Assuming some supervisory duties when store management not present. Assisting in maintaining stock levels and building and maintaining merchandising displays. Communicating effectively with co-workers and supervisors. Supporting and encouraging teamwork within entire store staff and within district stores. Knowing and following all loss prevention procedures. Helping maintain a clean, safe and organized store. Following all company policies, procedures and assignments. Performing other duties as may be assigned from time to time. AND YOU HAVE THE FOLLOWING QUALIFICATIONS: Previous retail experience would be an asset. Love of books Ability and desire to deliver the Indigo customer service commitment Excellent customer service skills, friendly and outgoing personality. Available for shift-work. May require heavy lifting and repetitive bending. Natural sales ability, desire to learn and succeed. THEN: Please send your resume and a cover letter stating the position you're interested in to the Store Manager of the store of interest. Please see our Store Locations and Events section for contact information. Back the Main Careers Page Open Books. Open Minds. Open Doors. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Info Desk iREWARDS Program About Our Company Affiliate Opportunities Careers Contact Us Corporate Sales Gift Certificates Privacy Policy Shipping Rates Store Locations Wish List chapters.indigo.ca: home Shopping Bag | Account Centre | Wish List | Help iREWARDS Program | Corporate Sales | Store Locations All Products Books DVD Video Gifts Books Advanced Search Search Tips Browse Books Art and Architecture Audiobooks Biography & Memoir Business and Finance Children's Books Computers View all Categories Browse DVD Action & Adventure Comedies Dramas Foreign Films Horror & Suspense Kids & Family View all Categories Browse Video Action & Adventure Comedies Dramas Foreign Films Horror & Suspense Kids & Family View all Categories . Books at Chapters and Chapters Bookstore Indigo Chapters Ca Chapters Indigo Ca Wptelus Chapters Website Chapters Indigo Com Chapters Canada Indigo Chapters Chapters Discounts Shop Canada Chapters Indigo Coupon Chapters Indigio Coles Bookstore Chapters Indego Chapters Library Chapters Pointe Claire Chapters Pointe Claire Chapters Ontario Chapters Indigo Ca Coupons Chapters Books Vancouver Chapters Ontario Chapters Book Store Canada Chapters London Chapters Indigo Books Canada Indigo Canada www.Chapters.ca Indigo Chapters Ca . For more used books and discount textbooks at Chapters Indigo online bookstore, follow this link.
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Chapters-Indigo Online Bookstore, Canada: Shop Online @ Chapters-Indigo for Books, Video, DVD and More …
Indigo Books & Music Inc
Indigo Books & Music Inc. was created in 1996, and opened the first Indigo store, called Indigo Books Music & more, in Burlington, Ontario on September 4, 1997. By 2000, the chain had expanded to 14 locations across Canada. Indigo Books & Music was the first Canadian book retail chain to add music, gifts and licensed cafes to their distinctive store locations, making shopping a real social event, a leisurely experience that could comfortably and enjoyably stretch over hours. [ Source: www.chapters.indigo.ca ]
Books and Music at Chapters: For best prices, biggest selection and speedy delivery - Chapters Online Bookstore has it covered.
… Chapters offers one of the best online bookstores on the Internet. With bricks and mortar stores in towns and cities across Canada, Chapters is a name you can trust for great products at excellent prices - and great service too!
The Chapters Online Store is well known for it's quality products and extensive product range:
- Chapters Department Store has one of the widest assortments of merchandise of any Canadian store
- Chapters Online Store has an outstanding selection of famous brands and publisher's special offers
- At Chapters Online Bookstore, as at the mall, you'll find a strong commitment to great values throughout
- The Chapters team has an equally strong commitment to making shopping fun - and also very affordable!
- At Chapters Website, as in any Chapters stores, you'll find dedication to quality service that is so often lacking in many stores and a deep commitment to the communities in which it has stores
The Chapters vision for Chapters Online mirrors the unique experience you will find at any traditional Chapters store; a wide assortment of Chapters books and music, famous brands and an ever-changing range of luxury gifts and jewellery, great values that save Chapters shoppers time and money, fabulous service – all delivered in a way so as to make online Chapters shopping fun!
Shop Canada: Online Shopping from Chapters-Indigo Canada and Amazon Canada - Books, Music and More
Besides buying new or used books at Chapters, you can also find an enormous selection of DVD's and music CD's. You'll find both hard to find DVD's and music CD's as well as top-sellers such as August and Everything After (Counting Crows), Dvorák Symphony No. 9, Tremulant (Mars Volta), King of the Delta Blues (Robert Johnson) and many, many more! Not all online bookstores are the same ~ come to Chapters and experience the difference.
… Home Entertainment Systems, Toys, Clothes & Much More!
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